Total Delivery Time: The delivery time for your order is determined by two factors: Processing and Shipping.

Processing is the time between submitting your order and when the item leaves the warehouse. For most items, the processing time is done electronically and usually completed within 1-2 business days. 

Shipping begins when the item leaves the warehouse to when it arrives at the customer’s delivery location. The shipping time frame may vary depending on the location. 

Shipping Time and Respective Countries:

What causes the delay in shipping?

Our staff is working hard to fulfill your orders during these difficult times. You may experience delays due to widespread shipping restrictions and screening. Operating in line with your local government authorities, we are doing our best to closely monitor the situation and to ensure the safety of your package.

Unfortunately, in some cases, delays occur. Here’s why:

Return to the seller, Insufficient Address, Failed delivery attempts – Couriers make 2 or 3 attempts to deliver your package. Contact the courier or shipping provider ASAP -- they’ll usually resend your package the next working day, or ask you to pick it up at their offices. 

Custom Clearance – Your tracking status will update soon after your package has been cleared and released. For updates, you can also contact your local post office or delivery service, provider.

Holidays – A sudden or unexpected increase in shipment delivery volumes is most common during the holiday season. Simply follow up with your local post office to track down your package.

Weather conditions – Bad weather can slow down the transit and cause a delay. Please keep track of your order.

NOTE:  The "ship to" address cannot be altered after the order has been shipped.